How to foster the employee experience

Foster employee experience

In much the same way an organisation has a lifecycle so too does an employee.

Understanding the employee lifecycle helps you to foster an employee experience that leads to longevity, success, and high employee engagement. The lifecycle model determines the path for every employee within your business. There are six stages to consider.

1. Attraction

What is the perception of your business in the market? Are you known to have a great culture, good benefits, or work anywhere flexibility? These are the things that attract potential candidates to you.

2. Recruitment

Having a structured recruitment process is essential. Ideally you want a collaborative hiring approach, across departments or teams, that is anchored by clear set of criteria and a predetermined process to follow. One critical element of recruitment is the interview, vetting, and selection process. Get this wrong and the consequences could impact your business for quite some time.

3. Onboarding

Use the job description to guide the onboarding process – your induction, training, company values, and expectations. Always include members from other departments, this gives new staff the opportunity to get to know their colleagues, and it allows others to impart their knowledge.

 4. Development

There are two elements to development 1. Development within the existing role, 2. Career development as people grow and roles change. When an employee is starting in a new role focus on specifics that will help them succeed in that role. Over time you’ll want to know what they’re looking for and how that aligns with your business plans.

5. Retention

Make sure you are creating an environment and opportunities that will encourage your best employees to stay. Cultivate these relationships, communicate often, and implement retention strategies so that key people know what their future with the business looks like.

6. Exit

Regardless of the reasons someone is moving on, make sure you celebrate their time with you and acknowledge what they have achieved. Managing any employee exit in a positive way impacts on your remaining team members and contributes to the employment brand of your business.

This article was originally published in Business North Harbour’s FYI magazine. 
Author: Lisa Hill, Managing Director

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