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Customer and Client Service Recruitment
Successful recruitment of customer service roles can make a huge difference to the performance of your company. As frontline staff how you engage with customers is critical to your business and your brand because it fosters a positive customer experience.
Quality attributes of a good customer service representative include adaptability, attention to detail, conflict resolution, decision making and dependability. Excellent communication skills are also vital, which means our skills, analytics and communication testing process is a key factor in finding you the right people with the right traits who fit the role and your organisation.
Our experience in customer service recruitment covers everything from small to large scale businesses, across a variety of industry sectors as diverse as financial services to technology.
Customer service roles we have previously recruited for include:
- Call Centre Team Leader
- Call Centre Specialist
- Client Services Consultant
- Customer Service Manager
- Customer Service Representative
- Customer Service Team Leader