From call centre reps to client service specialists, customer service roles continue to play a vital role in delivering brand experience and business outcomes. Here we explore the typical salary ranges across key customer service positions in New Zealand and how experience influences earning potential. Whether it’s helping customers solve problems, providing ongoing product support,…
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Don’t Miss Out While You’re Still Looking! In today’s employment market, there’s a common assumption: with more candidates actively looking for work, employers can afford to take heir time. It’s understandable. After a long period of talent shortages, the shift to a more candidate-rich environment feels like a welcome change. With so many CVs coming…
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Employer branding matters for every business – whether you’re a sole trader working from home or a large corporate. If you employ people, or plan to in the future, your employment brand deserves attention. At Eclipse Recruitment, we work with a wide range of businesses of all sizes. When we talk about employer branding, we’re…
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You’ve likely heard the saying, “Hire for attitude, train for skill.” At Eclipse, we believe that while knowledge and skills can be developed, attitude is something far more intrinsic. In other words, you can change what someone knows, but not who they are. Here’s how this mindset can benefit your recruitment strategy, and how we…
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With the first quarter of the year behind us, now is a great time to take stock of how your team is positioned for the months ahead and into the future. The world of work is continuing to evolve, and it’s important to ensure your team has the right skills and ability to manage and…
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The interview is one of the most critical steps in the recruitment process. It’s your chance to explore not only the background, experience, and skills of your candidates – but also their personality, values, motivations, and how well they will integrate with your team and culture. A well-run interview will give you the insights you…
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Getting the role structure and remuneration right for a Business Development Manager is vital. Here, we break down candidate expectations and how best to structure the position for maximum effectiveness and offer some practical tips to help you set your BDM up for success. Remuneration Base Salary and Vehicle When setting the base salary, keep…
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The current market in New Zealand has led to a surge in job applications for advertised roles, with many employers receiving hundreds of CVs for a single vacancy. While a large applicant pool may seem like a positive, it also presents challenges in managing the recruitment process efficiently. At Eclipse Recruitment, we’ve seen firsthand how…
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Now that 2024 is behind us, and I suspect most of us are breathing a sigh of relief, it is time to look forward to the year ahead and what changes we might see in the immigration space throughout 2025. Looking back over the last 12 months, gives us some clues as to where things…
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This article was updated January 2025. As businesses look for ways to improve productivity, artificial intelligence (AI) has become a game-changer. Once considered too advanced or costly, the introduction of AI tools such as Google Gemini, Claude and ChatGPT offers greater opportunities to streamline operations. Here are three ways to implement AI for growth in…
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Scam Alert: We have been made aware of an increased number of scammers on Facebook, Instagram and WhatsApp posing as Eclipse Recruitment employees. We will never contact you on these platforms about job opportunities. Please do not respond to anyone who does, report the post and the profile to the group admin where possible, and inform us at info@eclipserecruitment.co.nz