Customer and Client Service Recruitment

Successful recruitment of customer service roles can make a huge difference to the performance of your company, as this is where your staff engage with your customers and where lasting impressions are created.

Our experience in customer service recruitment covers everything from small to large scale businesses, and across a variety of industry sectors as diverse as financial services to technology.

In all cases we recognise the importance of excellent communications skills.

But going further than that, we look into your industry sector and company culture to establish the mix of attributes that would best compliment the team. Sometimes it can be about bringing something new to the team dynamics: changing the old guard and introducing a fresh approach – other times it’s about finding a complimentary customer services person that will fit right in with the style of the organisation.

In all cases you can rest assured that our experienced team will listen to your specific needs for your customer and client service recruitment before developing their targeted brief.

Types of customer service roles we have previously recruited for include:

• Call Centre Team Leader
• Call Centre Specialist
• Client Services Consultant
• Customer Service Manager
• Customer Service Representative
• Customer Service Team Leader

Talk to one of our team about how we can help you with your customer service or client service recruitment.